Full-time Game Center Assistant Manager

at Star City Games in Roanoke VA

Job Summary
Star City Games is looking for a Game Center Assistant Manager to oversee the Game Center and ensure it promotes a positive community and play experience. Responsibilities include, but are not limited to, event scheduling, employee scheduling and performance, operations, product selection, inventory management, and community engagement.

The Game Center Assistant Manager is expected to cover evening and/or weekend shifts as needed, including employee call-outs.


  • Manage the workflow in the department and ensure all Representatives are being utilized effectively and kept on task
  • Act as point of contact and as the escalation person for customer service issues with Game Center customers
  • Communicate job expectations and enforce Company policy when required
  • Maintain Game Center employee schedule so all shifts are properly staffed
  • Manage employee hiring, training, and evaluation
  • Maintain the security of the building by following proper opening and closing procedures
  • Handle cash and credit card transactions
  • Reconcile register and credit card machine at end of shift
  • Schedule and run in-store events
  • Provide input for additions, alterations, and/or removal of events and products
  • Process restock orders and order new products
  • Regularly post events and announcements to social media
  • Assist customers with purchases and answer inquiries

Skills and Qualifications

  • Detail oriented
  • Clear verbal and written communication skills
  • Retail/customer service experience
  • Minimum 2-years in a management or leadership role
  • Able to lift and carry up to 25 pounds

Salary and Benefits

  • Relocation to Roanoke, VA Required
  • Starting pay based on experience
  • Health Insurance
  • Dental, Vision, and Supplemental Insurance
  • Assistance with relocation expense, if necessary
  • 401(k) Retirement Plan
  • Paid Time Off
  • Paid Holidays

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Published at 02/23/2018
Viewed: 725 times